We are more than happy to help you exchange an item. Please email us at firstname.lastname@example.org within 14 days of delivery to let us know what item/s you would like to exchange.
All items purchased from the sale section are final. Sale items can not be returned or exchanged.
Full priced items can be returned for a full refund if sent back to us within 14 days of delivery. The item must be sent back in original unworn condition with the original tag attached. It is the buyer’s responsibility to send back the return. We only provide free shipping for purchased items. We will not provide shipping for returned items. Fox in Gown reserves the right to deny any return if the merchandise does not comply with our return policy. Please return items to:
Fox in Gown, LLC
10505 Berthound Dr.
Austin, TX 78758
Once we have received your package a full refund will be processed within 10 business days. Please note that your banking institution may require additional days to process and post this transaction to your account.
Please ensure you keep a record of tracking as we are unable to refund lost postage. For questions about orders or returns please email us at email@example.com